Once I have been placed on the wait list and/or I have received my Start Run Confirmation, can I delay my order ?
Under most circumstances, we allow our customers to delay their order up to 6 weeks. However, if there are extenuating circumstances, we are willing to work with you. In addition, shortly before starting each production run, we will send out a ‘Start Run Notice’. We ask that our customers confirm their order by RSVP’ing the Start Run Notice by the posted deadline. If they do not respond by the deadline, they will receive two more Start Run Notices, with each notice spaced two weeks apart. If our customers do not RSVP to the third notice by the posted deadline, their order will be canceled, and the deposit will not be returned